Free shipping Australia-wide. Ships daily from Melbourne

Shipping & Returns

Shipping & Returns

Free Shipping
Courier nationwide with Australia Post (tracked & traced)

Express Courier
Target delivery 1-2 working days if placed before 12pm on any working day. Please note this can not be guaranteed and is subject to Aus Post delays

Non-Rural Australia addresses
Target delivery 3-4 working days if placed before 12pm on any working day. Please note this can not be guaranteed and is subject to Aus Post delays

Rural Deliveries
Target delivery 4-5 working days if placed before 12pm on any working day. Please note this can not be guaranteed and is subject to Aus Post delays

All International Orders 
We ship worldwide but due to the nature of international shipping, cannot guarantee an accurate worldwide delivery date.

We recommend Express Delivery Courier if your purchase is of an urgent nature. Email megan@shesaidyes.co.nz if you do not see an Express Courier option to your country at checkout.

Generally, orders to the US and Canada take up to 10 working days (though this may be longer due to Covid-19). 

Currencies currently available are AUD, NZD USD, GBP and EUR - though PayPal will make others available to you based on your location. 

If you have any questions our team is here to help, simply email us: megan@shesaidyes.co.nz

 

Returns & Terms and Conditions 
What is your returns policy?

We will gladly replace an item if it is faulty or damaged, please notify us within 7 days of receiving the item on megan@shesaidyes.co.nz

You can also return a product for change of mind, we must be contacted within 7 days of receiving your item and the item must be returned within 14 days for a voucher to be issued. Where free shipping is selected, a voucher will be provided less the cost of shipping.

Who pays international Duties, Taxes and Customs Charges?
We cannot guarantee tax and duty fees will not be imposed when purchasing internationally. If this situation should arise, this is the sole responsibility of you as the receiver. Please contact your local customs authority for more information.